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Call Center Services for Unemployment Insurance Claims Processing Request Date: 2/10/2026 2:37:15 PM
Open Date: 
Closing Date: 4/10/2026 4:30 PM
Intent To Bid Deadline: 
Est. Dollar Value: $0.00
RFQ Number: 
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Dept. of Labor

5 Green Mountain Drive
MontpelierVT 05602

Bid Type:
Request for Proposal

Locations:
State-Wide
Keywords:
Administrative Support Services

Bid Description:
Through this Request for Proposal (RFP) the Department of Labor (hereinafter the “State”) is seeking to establish contracts with one or more companies that can provide Call Center Services for Unemployment Insurance Claims Processing.

Special Instructions:

Contact Information:
     Gabby Ausmann
Phone: (802) 522-6076
Fax: 
Email: labor.contracts@vermont.gov
For additional information: 

Bid Attachments:
CallCenterRetainerUI_RFP.pdf  
CallCenter_Addendum1.pdf  
CallCenter_Addendum2.pdf  
CallCenter_Addendum3.pdf  

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