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Provide culturally and linguistically competent training and consultation to DMH staff and community partners. Request Date: 1/13/2021 2:44:22 PM
Open Date: 
Closing Date: 3/1/2021 4:30 PM
Intent To Bid Deadline: 
Est. Dollar Value: $0.00
RFQ Number: RFP64
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Dept. of Mental Health

280 State Drive
WaterburyVT 05671

Bid Type:
Request for Proposal

Consultant Services, Public Education

Bid Description:
STATE OF VERMONT AGENCY OF HUMAN SERVICES DEPARTMENT OF MENTAL HEALTH REQUEST FOR PROPOSALS To provide culturally and linguistically competent training and consultation to DMH staff and community partners. RFP64 INTRODUCTION The Department of Mental Health released Vision 2030 in 2020 which aims to provide Vermonters timely access to whole health, person-led care that achieves the Quadruple Aim of healthcare: 1) increasing the quality of care and patient experience; 2) improving population health, wellness and equity; 3) lowering per capita costs; and 4) creating a better environment for Vermont’s provider care teams. By fully embracing an integrated system that works collectively to address population health, wellness and equity, Vermonters will have improved access to care, will be healthier and happier, and the state will realize significant economic benefits as a whole. One of the guiding principles of Vision 2030 is for all policies and practices to support health equity and social justice. The Department of Mental Health (DMH) recognizes that our diversity is our greatest strength. DMH appreciates and values the diverse collection of identities, experiences, perspectives, and abilities of Vermonters and commits to anti-racist, and anti-oppressive practices, systems, and programs. We will work to improve and promote within our own staff and the broader community, awareness of and appreciation for differences including, but not limited to, race, sex, gender identity, ethnicity, national origin, documentation status, culture, sexual orientation, religion, age, and ability. We will ensure that we expressly include in our work members of the Abenaki, who have experienced hundreds of years of oppressive, racist practices in Vermont. We are resolved to be leaders to ensure that our mental health system of care is one that promotes equality and cultural competence. We are committed to work to develop long term systemic strategies that support a highly inclusive system that addresses racism within all aspects of our system of care. We as a Department will actively engage with staff and our community partners to advance a more socially just and equitable society to address disparities in mental health and to advocate for equitable mental health services for all. REQUIREMENTS FOR SUBMISSION Please provide an electronic copy of the proposal by¬¬¬¬¬¬¬ Monday, March 1, 2021, before 4:30 p.m. to: Jennifer Rowell – BRIEF DESCRIPTION OF THE ORGANIZATION The Department of Mental Health (DMH) is the state mental health authority for public mental health policy, programs, and services. DMH is statutorily responsible for providing services to adults who have a severe and persistent mental illness and children experiencing severe emotional disturbance. DMH also strives to address the mental health needs of all Vermonters. Additionally, DMH is responsible for the integration and coordination of these programs and services with those offered by other departments of the state, its political subdivisions, and private agencies to provide a flexible and comprehensive system of mental health services to those in need. SCOPE OF SERVICES REQUESTED This RFP is seeking an entity to provide culturally and linguistically competent training and consultation to DMH staff and community partners. This includes but is not limited to: • Increasing knowledge about demographic characteristics of ethnic minority populations as pertinent to mental health care. • Theories of mental health that may be outside of the medical model and may therefore be more relevant and effective for working with individuals who identify as immigrants or refugees. • Theories of culturally competent practice • How to effectively work with interpreters in clinical practice Outcomes/Measures that may be used to evaluate the use of funds: 1. Number of providers and number of DMH staff trained 2. Satisfaction/exit surveys from trainings 3. Quality of presentation/training materials incorporated 4. Satisfaction/exit survey from persons with lived experience who attended the trainings This scope of work is funded through a federal grant award through the Substance Abuse and Mental Health Services Administration (SAMHSA). It is limited to <$30,000 and must be expended by September 30, 2021. The RFP response must include a budget within that amount. PROPOSAL FORMAT Bid requirements: 1. Use standard 8.5” X 11” page size. Documents must be single-spaced and use not less than a twelve-point font. Pages must be numbered. 2. The proposal should be comprehensive, yet concise. State your organization’s name on each page of your program proposal/bid and on any other information you are submitting. 3. Budget: <$30,000 annually. 4. Timeframe: Funds must be expended by the end of Federal Fiscal Year, September 30, 2021. 5. The proposal should include a timeline for the work to be completed. 6. A brief description of the organization (or individual) which includes its history, organization structure and size (if applicable), and qualifications to provide the required services. 7. Acknowledgement of agreement with customary State and Agency terms and conditions contained in Attachments C-F. 8. Please use MS Office and/or standard PDF files. Confidentiality. To the extent your bid contains information you consider to be proprietary and confidential, you must comply with the following requirements concerning the contents of your cover letter and the submission of a redacted copy of your bid (or affected portions thereof). The successful response will become part of the contract file and will be a matter of public record, as will all other responses received. If the response includes material that is considered by the bidder to be proprietary and confidential under the State’s Public Records Act, 1 V.S.A. § 315 et seq., the bidder shall submit a cover letter that clearly identifies each page or section of the response that it believes is proprietary and confidential. The bidder shall also provide in their cover letter a written explanation for each marked section explaining why such material should be considered exempt from public disclosure in the event of a public records request, pursuant to 1 V.S.A. § 317(c), including the prospective harm to the competitive position of the bidder if the identified material were to be released. Additionally, the bidder must include a redacted copy of its response for portions that are considered proprietary and confidential. Redactions must be limited so that the reviewer may understand the nature of the information being withheld. It is typically inappropriate to redact entire pages, or to redact the titles/captions of tables and figures. Under no circumstances can the entire response be marked confidential, and the State reserves the right to disqualify responses so marked. PROPOSAL EVALUATION • Proposals will be evaluated by individuals from the VT Department of Mental Health and Agency of Human Services staff with related content knowledge. Evaluation will be based upon the bidder’s responses to the sections outlined in the scoring criteria chart, included below. • Scoring is intended to clarify strengths and weaknesses of proposals relative to one another and to provide guidance to decision-makers. The sum of the scores of the members will become the proposal’s final score. CRITERIA FOR SCORING Total Applicant possible Score points 1. Met formatting requirements 5 • Use standard 8.5” X 11” page size. • Documents must be single-spaced and use not less than a twelve-point font. • Pages must be numbered. • The proposal should be comprehensive, yet concise. • State your organization’s name on each page of your program. proposal/bid and on any other information you are submitting. 2. Quality of Bidder’s Experience and Capacity to Perform 35 • Describe the bidder’s organization (if applicable) including history, structure, size and qualifications to provide the required services including resume for key staff. • Describe the bidder’s understanding, experience and knowledge for the scope of work. • Describe the bidder’s experience with conducting similar work. • Describe licensures or accreditations of the individual or organization or other indicators of quality review that attest to the quality of the bidder or organization. 3. Responsiveness to Specifications 40 • Provide a description of how the bidder will meet training and consultation goals and how the bidder will assess quality of their work and report its performance accordingly. • Describe any resources & tools/materials used or developed to enhance and capture attendee experience/ learning • Describe how the bidder ensures that the work remains on track for proposed period. • Describe how the bidder will work with DMH staff to ensure appropriate, timely, and accurate completion of project. 4. Program Cost 20 • Budget detail addresses RFP requirements. • Method for allocating administrative costs is briefly explained in narrative form. • Budget falls within funding parameters specified. OVERALL TOTAL SCORE 100 QUESTIONS CONCERNING RFP Questions concerning this request for proposal should be directed to: Allie Nerenberg, LCMHC, ADDITIONAL INFORMATION: DMH reserves the right to accept or reject any or all bids. If a vendor is selected, representatives will be invited to negotiate an agreement. DMH will not pay any bidder costs associated with preparing or presenting any proposal in response to this RFP. The vendor will agree to the State of Vermont usual contract and payment provisions. These specifications are posted with this RFP and include: • Attachment C: Customary Provisions for Contracts and Grants • Attachment E: Business Associate Agreement • Attachment F: AHS Customary Contract Provision

Special Instructions:

Contact Information:
     Allie Nerenberg
Phone: (802) 241-0090
For additional information:

Bid Attachments:
New Attachment C-E-F.doc  

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